Maintenance Approval Policy (Orlando and Southwest Florida)
FAQs pertaining to the owner approval policy for maintenance repairs in Orlando and Southwest Florida (as-of July 12, 2021)
- What is the new policy for maintenance repairs in Orlando and Southwest Florida?
- Why is the policy for repair approvals changing?
- How would this policy work for emergency vs non-emergency repairs?
- What is NTE and what does it mean for me?
- How will I be notified of the scope and cost of work?
- How do you classify repair urgency? (What makes a maintenance request Emergency, Urgent, or Standard?)
- How long do I have to review estimates and approve maintenance work?
- How does my timeline change with this new policy?
- If the repair is really expensive / above NTE will you move forward without my approval?
- How much do repairs tend to cost?
- How are maintenance repairs going to be paid for?
- How do I review a maintenance request and the associated estimate?
- How do I approve a maintenance request?
- What if I don’t want you to move forward with the work?
- How would I let you know that I want to manage a maintenance request on my own?
- How quickly do you complete maintenance work?