Maintenance Approval Policy (Orlando and Southwest Florida)
- What is the new policy for maintenance repairs in Orlando and Southwest Florida?
- Why is the policy for repair approvals changing?
- How would this policy work for emergency vs non-emergency repairs?
- What is NTE and what does it mean for me?
- How will I be notified of the scope and cost of work?
- How do you classify repair urgency? (What makes a maintenance request Emergency, Urgent, or Standard?)
Financial Statements & Transactions
- Owner Financials FAQs
- What's on my monthly financial statement?
- Do I get Monthly Statements?
- Why do you request Owner Contributions?
- What are Move-Out Chargebacks?
- How are resident placement fees calculated?
Rental Income
- When do you charge renewal fees?
- Why don’t I receive late fees when my residents pay late?
- What is Prepaid Rent?
- How do you deal with late rents?
- Why doesn’t Prepaid Rent show up in my Owner Distribution?
- How are prorated rents collected when my Resident moves in mid-month?
Leasing & Property Marketing
- Owner Leasing & Property Marketing FAQs
- When do you charge a placement fee?
- What is a leasing deposit?
- Can I choose the starting rent rate for my home?
- Why do you use a rent reduction schedule?
- How do you determine the rent rate for my home?
Turns
- Owner Turns FAQs
- What are habitability standards, and why does my home need to meet them?
- What is a change order?
- Are there special requirements for my home’s turn if I want to allow Section 8 housing?
- How do I fund a turn?
- Can I manage the turn for my own homes?