Owner Leasing & Property Marketing FAQs

Asked & Answered: Common questions about marketing and leasing your home

We understand that when your home is vacant, it's costing you money. We also understand that finding the right Resident can mean the difference between thousands of dollars (and headaches) in savings over the course of a lease. That's why Great Jones has designed an efficient and thoughtful process to ensure we find a qualified Resident for your home without sacrificing your financial goals for your portfolio. Plus, you get maximum visibility into progress on your home's turn directly in your Owner Portal.

Read on for answers to common questions about property marketing and our leasing process.

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General Leasing Process Questions

When do you start marketing my home?

We prepare your home for marketing throughout the turnover process so we're ready as soon as your home is. Click here for more detail.

How do you market my home?

Your home gets listed on all the top rental sites and our Leasing Team follows up with prospective Residents. Click here for more detail.

How long will it take to find a Resident for my home?

Typically, we can find a qualified Resident for your home within 20-30 days. Click here for more detail.

How can I stay up to date on my home’s viewing and application activity?

We'll send you an update weekly, and you can log into your Owner Portal at any time. Click here for more detail.

What is your screening criteria for applicants?

Our screening criteria includes a credit and standard background check, income verification, and a rental history report. Click here for more detail.

Do I get to review and approve an applicant?

That's what you hired Great Jones to handle! We'll share the relevant details with you along the way. Click here to learn more.

What kind of information can you share with me about an applicant?

We share as much information as possible with you in accordance with Fair Housing Laws. Click here for more detail.

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Rent Setting, Placement Fees, and Leasing Deposit Questions

How do you determine the rent rate for my home?

Our recommendation is informed by data from comparable, on-market homes in your area and your financial goals. Click here for more detail.

Why do you use a rent reduction schedule?

Periodic rent reductions ensure your home's listing remains fresh on sites and prospective Residents receive reminders about their interest in your home. Click here for more detail.

Can I choose the starting rent rate for my home?

You may, but please be advised of the potential to delay placement. Click here for more detail.

What is a leasing deposit?

We ask our owners to provide a deposit towards their placement fee up front to cover some of the initial costs. Click here for more detail.

When do you charge a placement fee?

Placement fees are charged when we place a Resident in your home. Click here for more detail.

When will I receive my first month’s rent?

Your rental income less any remaining placement fees, management fees, and open payables will be distributed to you on the next disbursement day (the 10th or the following business day or the last business day of the month). Click here for more detail.