What if I’m having issues logging into the Resident Portal? Noah Jeong September 25, 2020 22:09 Updated Contact support at Great Jones You can email firstname.lastname@example.org to reach a Customer Service Representative. Related articles I need a copy of my lease What’s the difference between the "TWA" and the "Great Jones Resident App"? Getting in touch with Great Jones What should I do if I need to break my lease early? How do I request maintenance and repair services? Comments 0 comments Please sign in to leave a comment.